Shipping policy
Shipping Policy
At Kimono for Life, we strive to ensure that your order is processed and delivered as quickly and efficiently as possible. Please read our shipping policy carefully to understand our practices regarding shipping.
Processing Time
- Orders are typically processed within 1-3 business days. During peak seasons or holidays, processing times may be extended.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods
- We offer several shipping options at checkout, including standard and expedited shipping.
- Shipping costs are calculated based on the weight and dimensions of your order, as well as the selected shipping method.
Delivery Times
- Delivery times vary based on the shipping method chosen and your location. Typically, standard shipping takes 3-7 business days, while expedited shipping takes 1-3 business days.
- Please note that delivery times may be affected by factors such as weather, holidays, or carrier delays.
Multiple Packages
- If your order exceeds 5kg, it may be shipped in two or more separate packages to ensure safe delivery. In such cases, you will be charged for the additional shipping costs incurred.
International Shipping
- We currently offer international shipping to select countries. Customs fees, import duties, and taxes may be applied by your local authorities and are the responsibility of the customer.
Damaged or Lost Packages
- If your package is damaged during transit or lost, please contact us within 7 days of receiving your order. We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact us at kimonoforlife@gmail.com.